Shipping policy
Last updated: 18 October 2026
Where we deliver
We deliver to addresses across South Africa. We currently do not ship internationally.
Delivery costs
- Free delivery on orders of R649 or more
- Flat rate of R99 on orders under R649
Delivery times
Orders are delivered within 5–7 business days (Monday to Friday, excluding public holidays) after your order is placed. Orders placed on weekends or public holidays are counted from the next business day. Remote or outlying areas may take a little longer. Delivery times are estimates and not guaranteed, but we will always do our best to get your order to you quickly. We’ll be adding faster delivery options soon.
Tracking
Once your order has been dispatched, you will receive an email with your tracking details.
Delivery address
Please make sure your delivery address and phone number are correct at checkout. We are not responsible for delays or failed deliveries caused by incorrect or incomplete details. If you notice a mistake, email us at hello@seeld.co.za as soon as possible.
Protective packaging
You can add protective packaging at checkout. Your order will be packed with extra padding, a reinforced box and fragile handling to help it arrive in perfect condition. Protective packaging is included free with the 3-pack. Please note that it is a packaging upgrade and not insurance. Damaged or missing items are handled as described below.
Damaged or missing items
If your parcel arrives damaged or something is missing, please email hello@seeld.co.za within 48 hours of delivery with your order number and photos or a video of the parcel and the product. Reports made after 48 hours will still be assessed under our Return and Refund Policy and your rights under the Consumer Protection Act.
Questions?
Email us at hello@seeld.co.za and we will be happy to help.